The minute you get a request, we’re on it. (Actually, our whole team is.) And we’ll stay on it from that point forward to complete the booking and make sure your guests are totally happy, even before they arrive.
From sending out personalized welcome emails and responding to last-minute requests, to answering that “quick question” at midnight — we’ll handle all communications immediately and politely, before, during and after your guests’ stay.
We take care of the cleaning. Your guests pay the cleaning fees. So technically, you don’t even have to read this part. But we will tell you this: We work with our own, carefully picked turnaround team and manage everything from scheduling to personalized welcome gifts.
Our CPA is your CPA. We can take care of your Monthly Metro Occupancy and State Sales Tax returns, including preparing, filing and sending them out on a timely basis. We’ll even pay them on your behalf and simply bill you at the end of the month.
A happy guest is a valuable guest. We can stock the fridge ahead of time with favorite foods, prepare a personalized welcome package full of local treats, or do just about anything else to help your guests feel extra welcome.
Wait? What wait? We have partnerships with lyft to get your guests to and from where they want to be without a single hiccup.